How do I send my product back (returning via the Coliposte postal service)?
Our ordering system (which you can access by clicking the button below) lets you:
- Determine the type of product to be recoated (frying pan, sauté pan, etc.);
- Find out the cost of recoating;
- Make a secure payment.
Once you have confirmed your order, you will receive a "Retour Colissimo" label (pre-paid postage label) by e-mail.
You should then:
- Carefully pack your product(s) to be recoated;
- Print out the pre-paid "Retour Colissimo" label and stick it on the package;
- Leave your package at a Post Office or Colissimo drop-off point of your choice, free of charge
IMPORTANT: Recoating service is only available in France.
FAQ
How much does recoating cost?
What is recoating?
What are the special terms and conditions for the recoating service?
How long will it take before I receive my recoated product?
Can my product be recoated?
21/11/2024 12:38:37